VP, Client Operations, Europe, the Middle East, and Africa

James brings over nine years of client service and project management experience within the online market research industry. Based in London, he is responsible for Client Operations – including project management, data processing and survey programming – across Europe, the Middle East, and Africa.

In his previous role at Lightspeed Research, James was the Senior Account Director within the New Business team, where he was actively involved in its creation and growth.

Prior to joining Lightspeed Research in 2003, James was based in Paris as the United Kingdom Business Development Manager of Novatris (now Harris Interactive France), a full service online research company. At Novatris, he launched their United Kingdom business which quickly grew to represent a significant proportion of their overall revenue. James was also responsible for building their UK panel and managing their UK recruitment network.

James holds a BA (Hons) in European Business and French from The Business School, Manchester, in addition to a License, Maitrise and Titre d’Ingenieur from the University of Clermont Ferrand.

Outside of Lightspeed Research, he is a keen scuba diver and football (soccer) fan.