Title:

Senior Project Manager, Custom Panels

Location:

Basking Ridge, NJ

Business Description:

Through proprietary global panels and research products and services, Lightspeed Research delivers valuable data to help businesses make informed decisions.

We have significantly grown since we were incorporated in May 2000. Our progress presents new and exciting opportunities – requiring creativity, new technologies, thought leadership, and operational excellence.

Lightspeed Research is part of the Kantar Group, one of the world’s largest research, insight and consultancy networks and the research arm of WPP — the world leader in communications services. We have offices around the globe offering a wide range of career opportunities.

Job Summary:

We are seeking an experienced candidate with a minimum of 4 years experience with a market research supplier who can take ownership of a number of projects to ensure successful implementation and deliverables that meet the highest quality standards. Key responsibilities will be to coordinate and facilitate all research and operational activities from project setup to sample and panel management to data collection and data deliverables.  The Senior Project Manager will report to a Client Operations Manager.

Roles/Responsibilities:

• Coordinates and manages all activities involved in set-up and implementation of custom panel projects including recruitment, website development, programming, invitation and survey deployment, tabulation, analysis and reporting.
• Proactively updates and effectively communicates with clients by phone and by email throughout all phases of the custom panel project.
• Works closely with Custom Panel Manager and with Account Director to apprise of project status, identify potential issues and communicate special client requests.
• Be capable of prioritizing various tasks at different stages of a project across multiple custom panels.
• Collaborates with different departments, including Panel Operations, in managing and maintaining custom panels.
• Follows quality assurance procedures to ensure quality and accuracy throughout all phases of projects.
• Maintains positive working relationship with the Custom Panel Team, the client, and other Lightspeed Research colleagues.

Minimum Qualifications:

• Bachelors Degree (preferably in Market Research, Statistics, Economics, Business)
• Minimum of four years experience in project management with a market research supplier.
• Panel experience a plus.
• Internet research experience required.
• Quality-focused with attention to detail and accuracy.
• Adept at using technological resources including Excel, SPSS, and aptitude to use web-based survey tools.

Additional Qualifications:

• Excellent communication skills – specifically how to distill issues, manage client expectations, and communicate in a timely manner under pressure
• Displaying a solutions driven approach
• Able to react to change productively and handle multiple tasks concurrently

Contact:

If you are interested in this position, please contact us at rschwartz@lightspeedresearch.com

Lightspeed Research is an equal opportunity employer