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| There are a number of reasons that make us the preferred choice for online research. These include: Online research knowledge- We understand market research and online research, so we are able to understand your research objectives and will successfully deliver against your expectations. World class- We are one of the world's leading online research providers, with global capability and experience. To ensure best practice, a global operations team supports Multi-country projects. Accurately profiled panelists- The correct sample can be easily selected and project feasibility is known before the survey starts, with no surprises during the fieldwork. Continually improving research- We invest in improving online research methodologies and to drive best practice around the world. This means that your project work will be using the most effective and relevant techniques. Responsive panels- Response rates between 20% and 50%. Lightspeed Research panelists are part of an interactive online community who receives rewards to thank them for their participation. Incentives are not their primary motivator for participation. Effective panel usage- Our guidelines promote interaction without exhaustion. This means that interest in your project is maximized and patterned response rates are avoided. Committed to client satisfaction- We use a process of continual client feedback to maintain our high levels of client satisfaction. This is reviewed on a regular basis by all levels of management, including our CEO. Service level agreements- We have service level agreements with a number of clients. These give a clear definition of the scope of our relationship and what clients can expect from Lightspeed Research. |
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